Telephone: +49 160 92320043
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Terms and conditions
Provider of Service: Munich Wanderland – for more information, please see imprint above.
Munich Wanderland (referred to in the following as “we” or “Munich Wanderland” offers guided hikes in the Bavarian Alps. Participation in any of our activities is subject to the acceptance of the following terms and conditions by the participant (referred to in the following as “you” or “participant”). Other terms and conditions are not accepted. The below terms and conditions may change at short notice. The most current version is always available on this website.
Scope of service
§1 Munich Wanderland tours include organised transportation via train / bus and are accompanied by a professional English, French and / or German speaking tour guide.
§2 Our hiking tours are held according to the information provided in each tour description. Tours go ahead – rain or shine. However, sometimes deviations are necessary due to the weather conditions. Please check your e-mail after 7pm the day before the tour. If you have received no e-mail, the tour goes on ahead as planned. Otherwise, we will provide you with updated information regarding departure and return times as well as information on the new tour.
§3 In very rare cases, tours have to be cancelled or aborted due to extreme weather conditions or other cataclysmic events. In case of a cancellation effected by Munich Wanderland, deposits and payments made by the participant will be refunded in full. In case of an abortion, no refunds will be made.
§4 In the event that a tour does not reach a minimum number of four participants, we have to cancel the tour. Notice will be given at least 24 hours in advance. Any payment or deposit that has been made by the participant will be refunded in full.
§5 In case Munich Wanderland cancels a tour for reasons other than those provided in the preceding two paragraphs, the participant is entitled to a refund of the amount paid, or, if they so decide, they will be entitled to participate in a subsequent tour scheduled for the following seven days after the cancellation. Should the participant decide to participate in a substitute trip, they will renounce any refund claims that they were initially entitled to.
§6 In case of rain, we provide basic raincoats and in case of ice and snow, we offer spikes for safer walking. All equipment is delivered in perfect working condition and must be returned in the same condition at the end of the tour.
Duties of participants
§7 Participants must be at least 18 years old or accompanied by a legal guardian. The minimum age for accompanied children is 10. Please contact us beforehand, if you want to bring a younger child.
§8 Participants must thoroughly read, understand and fullfil the health and fitness requirements stated for the level of the tour (i.e. for the levels easy hikes, mid-level hikes, “no hikes”, and winter hikes). In particular, you declare that you
are in good general and cardiac health;
are able to walk/hike for the amount of time and elevation stated in the tour description;
have the required sure-footedness stated in the tour description.
§9 Participants affirm that they are entirely responsible for their own actions during the tour and that any claim for damages to Munich Wanderland is waived.
§10 During the tour, participants are required to practice common sense, prudence and diligence and must follow the instructions of the guide at all times.
§11 Munich Wanderland waives all claims for damages made against them and accepts no liability for any damage to the participant, third parties and equipment caused during tours. Our liability is limited to gross negligence and intent.
§12 Munich Wanderland does not assume responsibility for baggage, money, valuables or other items lost during the tour.
§13 Participants are liable for all damages that Munich Wanderland may incur due to the failure to comply with the above-mentioned obligations.
§14 Participants must be present at the agreed meeting point at the agreed time. No refunds will be provided to participants that are not present at the agreed meeting time and place.
Applicable Law and Place of Jurisdiction
§15 The here noted general terms and conditions and all disputes arising from the contract are subject to German Law. Place of jurisdiction is Munich, Germany.
Bookings effected through our booking tool, via telephone, e-mail or an intermediary are binding. They can, however, be transferred to another person provided that this person fulfils the requirements according to §7 and 8 of our Terms and Conditions.
We issue the following refunds if you cancel your booking:
0% in case of no-show or for cancellations made ten days or less prior to tour date
50% for cancellations made 10-20 days prior to tour date
75% for cancellations made more than 20 days prior to tour date
Please talk to us if you must cancel at short notice. We might be able to change your tour date free of charge at short notice. We can, however, not make any promises to this extent.